Transcription: Every day we are bombarded with media that tries to sell us something. Television, radio, and even print and billboard advertisements have become more and more elaborate. Multimedia offers the next step in consumerism, that of interactivity. Virtual shopping malls, ticket and travel services are staples of current online computer services, and recently these services have moved out into the physical world in the form of kiosks in malls and airports. Even public telephones and automatic teller machines are beginning to sport multimedia interfaces. Eventually, such services will be available in ...